Agentic investigations for the on-chain economy
Can stolen crypto-assets be recovered?
In general, yes, stolen crypto can often be recovered. However, everything depends on what happened. While blockchain transactions are irreversible, blockchain intelligence companies like Recoveris can trace where assets go, identify control points, and arrange freezing them before they’re laundered beyond reach. Success chances depend on timing, jurisdictional and legal factors, law enforcement cooperation, and the criminals’ techniques used, meaning that each case is different and subject to analysis.
How is it possible to track stolen crypto?
Every cryptocurrency transaction is recorded on one of several immutable and publicly available blockchain ledgers. The team at Recoveris uses advanced blockchain analysis techniques to follow funds across multiple chains, wallets, and services. Even when criminals use obfuscation techniques, like mixers or privacy tools, our forensic specialists aim to trace the flow through behavioral patterns to ultimately identify where funds land at exchanges or other platforms.
What’s the difference between investigation, freezing and recovery?
Investigation means tracing where your stolen funds went. Freezing means stopping the assets from moving further, a step that for most crypto-assets is only possible on addresses or wallets hosted by centralized services (e.g. crypto exchanges). Such platforms freeze the funds upon law enforcement requests, legal orders, or sometimes voluntarily. Recovery means actually getting your funds back through settlement, law enforcement action, or restitution. Recoveris assists with all three phases of this process.
How much do crypto recovery services cost?
Our pricing depends on case complexity and the amount involved. The initial case review is free and is how we determine whether recovery is viable before any paid work begins. If you decide to proceed with a full investigation, you receive a written proposal with the scope of work and the fee defined upfront, invoiced from Recoveris AG in Switzerland. Contact us with the details of your case for a confidential consultation.
Does Recoveris charge upfront fees?
Yes. Like law firms and licensed investigators, legitimate recovery firms charge a professional fee. Tracing assets on-chain, packaging evidence, coordinating with exchanges and law enforcement, and producing court-grade reports is technical, time-intensive work, and no serious firm does it for free.
At Recoveris, the initial case review is free and is how we determine whether recovery is viable. If you decide to proceed with a full investigation, you receive a written proposal first, with scope and fee defined upfront. The invoice comes from Recoveris AG in Switzerland.
My crypto got stolen. What should I do?
Act immediately: secure any remaining funds in a safe wallet, preserve evidence (screenshots, transaction IDs, timelines), notify your exchange or wallet provider, report your case to law enforcement and contact specialized recovery experts like Recoveris, who can advise you how to proceed and get your funds back.
How do I know if my crypto theft case is worth investigating?
It depends on several factors, among others: the amount stolen, how quickly you act, whether funds touched regulated exchanges, and the attack method used. Recoveris provides preliminary assessments based on provided details to help you understand if recovery is viable in your specific case.
What information should I collect before contacting you?
Gather all transaction details, wallet addresses (yours and the scammer’s), exact dates and times, any communication with scammers, and details about how the theft occurred. The more evidence you preserve immediately, the better the chances of successful recovery for our team at Recoveris. Use our recovery form to provide us with the details, so we can offer you a confidential consultation.
What types of crypto theft do you handle?
Recoveris handles all major types: wallet draining, fake investment schemes, exchange account hacks, phishing, hacks, DeFi protocol exploits, romance scams, ransomware, and social engineering attacks. The Recoveris team has experience across Bitcoin, Ethereum, and all other major blockchains.
How do I know you’re not going to scam me?
We never ask for your private keys, passwords, or access to your accounts. Recoveris is a legitimate company registered in Switzerland (and representing the country in the Swiss VentureLab startup team), with a major investor, a team of former law enforcement officers, legal professionals, and blockchain experts who regularly appear publicly, is legitimized by mentions in the press, and a recognized player in the industry.
Will my information be kept private?
Yes, your information is stored securely on private servers and never shared with third parties. Recoveris maintains strict confidentiality and only shares information when necessary for recovery efforts or legal proceedings, always with your consent.
Can you help with international scammers?
Yes, the Recoveris team regularly works to recover compromised crypto-assets across jurisdictions and has experience coordinating with law enforcement, virtual asset services providers (e.g. crypto exchanges), and legal systems in multiple countries. Cases are typically immediately cross-border , involving international coordination and cross-border enforcement actions.
How long does the process of crypto recovery take?
Asset freezing can happen within hours or days if conditions are right. Complete recovery typically takes weeks, months or even years, depending on legal complexities, jurisdictional factors, and cooperation from exchanges or other platforms holding the funds.
My crypto was stolen a long time ago. Does it make sense to try to recover it?
Possibly. While acting quickly improves chances, older cases can still be viable if funds remain traceable or if new enforcement opportunities arise. Recoveris can assess your specific situation to determine if crypto recovery efforts are worthwhile.