Recoveris is aware of ongoing attempts by fraudulent actors to impersonate our firm and our team members through unauthorized domains and communication channels. They offer a fast recovery process and often claim that the stolen funds have already been secured, usually requesting a crypto payment in order to release the funds.
Please be advised that these entities are not associated with Recoveris and their activities constitute criminal fraud.
Official Domain and Verification
The only official domain for our firm is recoveris.io. All legitimate communications from our investigators and leadership team will originate from this domain.
If you are approached by an individual claiming to represent Recoveris on platforms like Telegram and WhatsApp, or through any domain other than recoveris.io, you should treat the interaction as a scam.
How legitimate recovery firms charge
Like law firms and licensed investigators in any other field, legitimate recovery firms charge a professional fee for their work. Tracing assets on-chain, packaging evidence, coordinating with exchanges and law enforcement, and producing court-grade reports is technical, time-intensive work. No serious firm performs it for free.
At Recoveris, the model is straightforward:
- The initial case review is free. Every victim who contacts us through recoveris.io receives a preliminary assessment at no cost. We look at what happened, what is realistically recoverable, and what the next steps would be. There is no charge for this stage and no obligation to continue.
- Full investigations are charged upfront. If you choose to engage us for the full service (tracing, evidentiary reporting, law enforcement coordination, exchange follow-through), you receive a written proposal first. The scope of work and the fee are defined before any work begins. The invoice comes from Recoveris AG in Switzerland.
Identifying a Recovery Scam
Professional forensic firms operate with transparency and methodical protocols. You should be cautious if you encounter any of the following red flags:
- Unsolicited Outreach: We do not contact individuals regarding their specific losses without a prior inquiry submitted through our official website.
- Guaranteed Outcomes: Legitimate recovery is a complex legal and forensic process. We never provide guarantees of fund recovery because outcomes depend on external enforcement actions and legal procedures.
- Demands for Payments to Release funds: Scammers ask for “taxes”, “liquidity fees”, “unlock fees”, “wallet verification fees”, or “activation costs” before they will hand over money they claim to be recovered. This is the clearest red flag. Legitimate forensic firms never charge a fee at the end of a case to release funds. Any professional fees are defined in writing at the start of the engagement, before any work begins (see “How legitimate recovery firms charge” below).
- Lack of Verifiable Credentials: Legitimate firms maintain transparent processes and have verifiable mentions in the media and authentic social media profiles.
Secure Interaction Protocol
If you believe you are being targeted by an impersonator, we recommend the following immediate actions:
- Terminate Contact: Do not provide any additional personal or financial information and cease all communication with the suspected fraudster.
- Do Not Open Documentation: Avoid opening any files or clicking links sent by unverified sources to protect your digital security.
- Report the Fraud: Contact the domain registrar or hosting provider of the fraudulent site and report the incident to your local law enforcement agency.
Recoveris remains dedicated to building a compliant ecosystem and protecting the integrity of the tokenized economy. We take these impersonation attempts seriously and continue to take proactive measures to dismantle fraudulent infrastructure that exploits our brand and victimizes the community.
