Verify incidents, trace stolen assets, activate institutional freeze requests, and deliver law enforcement-grade reports—all within 24 hours. Deploy as a managed service or run in-house
Transform customer support into a competitive advantage with rapid response capabilities that build trust and set your platform apart as the most secure in the market.
Meet regulatory requirements for in-house incident response processes with internal deployment options, consulting support, and access to specialized expertise when needed.
Handle increasing case volumes efficiently with standardized reports, coordinated VASP engagement, and pre-qualified evidence packages ready for investigation.
A managed-service protocol for exchanges, VASPs, financial institutions, and law enforcement handling crypto theft incidents. We validate the incident, trace the stolen assets, file freeze requests across our 150+ VASP network, and deliver a law enforcement-grade report within 24 hours of intake.
The Initial Tracing Report is delivered within 24 hours. Freeze requests are filed in parallel, often within hours of receiving the data, because the freezing window for stolen crypto closes quickly once funds reach a VASP that can move them onward.
Our deployments run a 24-hour incident resolution turnaround, a very high freezing success rate on cases where freezing was the appropriate enforcement path, and customer experience scores that consistently rank among the best in the partner’s support operation.
Three deployment models. Managed service, where Recoveris operates the full workflow on the client’s behalf. In-house deployment, where the client runs the protocol internally to meet regulatory requirements, with Recoveris training and consulting support. Or a hybrid, where parts run internally and parts run with us, depending on case complexity and internal capacity.
Crypto exchanges and VASPs treating customer support after theft as a competitive advantage. Banks and financial institutions meeting regulatory requirements for an in-house incident response capability. And law enforcement agencies handling rising volumes of blockchain-related cases that need standardized reporting and coordinated VASP engagement.
Transform customer support into a competitive advantage. Deploy rapid response capabilities that mirror traditional finance protection standards while positioning your platform as the most trusted in the market.
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